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Email: sales@profitstars.com   Toll free: 877-999-2262 ext: 405396

Methodology

The development of a dynamic Internet presence is necessary in today's competitive financial environment. Customers are cognizant of the benefits of conducting business on-line and demand the experience be productive and visually entertaining.

ProfitStars Web Solutions provides conceptual, functional and more importantly, useful web solutions. Developing an Internet presence can be a daunting experience. Our ProfitStars Web Solutions team has over 10 years of industry experience in working specifically with financial institution websites. We have helped over 1,000 financial institutions take that first step or redefine their existing web presence.

ProfitStars Web Solutions understands the technical aspects of website development and uses the latest applications to ensure your website is supercharged to meet the needs of the most demanding client. You can choose from multiple tiers of functionality and capabilities.

We strongly believe that a blend of content and functionality is the key to successful websites. The ProfitStars approach is based on a partnership with our clients. Therefore, we work closely with each client to explore ways to create an interactive website that contains updated content and useful information in a format that is easy to navigate and quick to download. In our ongoing efforts to offer our clients and their customers the latest in Internet based products and services, ProfitStars has successfully assembled a dynamic pool of creative and technological resources to achieve award-winning results.

Development

Once your contract is signed, your project(s) will be assigned to specific individuals within the Development department and you will work with this same experienced team for the duration of your project(s). During a Discovery call, we will get to know you and your needs as you get to know us. Your Graphic Designer will begin work on your design and layout as your Account Manager assists you with understanding the development process, timeline, and next steps.

Once content collection is mostly completed, you will work with your Graphic Designer to finalize your website's design and layout before our development team builds your functional website. We will provide you with documentation and training on how to use the Content Management System (CMS) and then your website will be reviewed for content changes and compliance.

Once you approve of your website, it will be published to your permanent server home and your domain will be updated to point to your new website.

Client Services

Once your website goes Live, your project(s) will be assigned to a Customer Care Agent. This CC Agent will be your primary point-of-contact from now on regarding all maintenance of your website(s). Your CC Agent will call to introduce him- or herself and will email you with the details of your maintenance plan and steps to follow.

Whenever you need a change to your website that you are not able to accomplish yourself through our Content Management System, all you need to do is call or email your CC Agent and explain the changes. We will take care of the modifications and await your approval before publishing them to your production website. You can also request to expedite changes when a quicker turn-around time is needed.

From start to finish, our ProfitStars Web Solutions team has you covered. We can't wait to help you move ahead!